FAQ

FAQ

Are the glasses really handmade?

Yes. Every frame is born in our Positano workshop, from cutting the wood to the final polish. No two pairs are alike.

What materials are they made of?

Wood (dozens of species), slate, ceramic, cork, and real resin-coated leaves and flowers. All materials are selected for lightness and strength.

Which lenses do they mount?

All lenses have certified UV400 protection. You can also choose polarized lenses (40 euro supplement) and your favorite color among a range of solid, gradient and mirrored variants.

Can I customize my glasses?

Yes. Choose size, filter and lens color on the product page, up to dozens of combinations per frame. Free engraving up to 15 characters and your choice of case: Classic Jute or Collapsible Cork.

Do they resist water and sweat?

Yes. The protective treatment seals the wood against water and sweat. You can wash them and wear them every day.

How long does an order take?

Every pair is made to order in 2 or 3 working days. We ship with UPS and FedEx: 2 or 3 days in Europe, about one week for the rest of the world.

Will I pay customs duties on delivery?

No. For the United States, import duties and taxes are calculated and paid at checkout, together with your order: there is nothing more to pay on delivery. Since 2025 the US has suspended the de minimis exemption for packages under 800 dollars, and surprise bills at the door have become the norm: not with us, the total you see is everything. For other countries outside the EU, local customs rules apply: if in doubt, write to us before buying.

How do exchanges and returns work?

Full conditions are in our refund policy. For any doubt write to us before buying, we are happy to help. Read the policy

Can't find the answer? Write to us.